Contact Us
UK · EU · USA · CA · AU Customer Support | Fast & Friendly Assistance
Key Highlights
| Detail | Information |
|---|---|
| Trading Name | ALL IN 1 WORLD |
| Legal Entity | ALL IN 1 WORLD GROUP LTD |
| Company Number | 17045840 (England & Wales) |
| D-U-N-S Number | 234597853 |
| Director & PSC | Mr. Raafat Heshmat Adly Zakhary Akhnoukh |
| Registered Office (United Kingdom) | 112 Loughborough House, 2 Honour, Dagenham, RM8 2GJ, United Kingdom |
| Fulfillment Network | Orders fulfilled through our China warehouse |
| Support Topic | Details |
|---|---|
| Order Tracking | Where a tracking number is provided for your order, it is emailed to you on dispatch. Some shipping methods are not trackable once the parcel reaches the destination country |
| Processing Time | 1–3 calendar days, already included in the estimated delivery time below |
| Estimated Delivery | 5–29 calendar days depending on destination, including the 1–3 day processing window. See Delivery Times by Country for the estimate for your country. Estimated delivery times are based on our supplier's historical delivery data; some orders fall outside the ranges shown. These are estimates, not guarantees |
| Lost Package Support | Email support@allin1world.com within 30 days of estimated delivery |
| Damaged or Incorrect Items | Report to support@allin1world.com within 7 days of delivery with photos |
| Cancellation Requests | Email support@allin1world.com before dispatch only |
| Policy | Details |
|---|---|
| Countries Covered | United Kingdom, European Union, United States, Canada, Australia |
| Return Window | As specified in our Returns & Refunds Policy |
| Accepted Returns | Defective and non-defective items |
| Exchanges | Exchanges accepted subject to stock availability |
| Product Condition | New unused products only |
| Return Method | By mail after contacting support@allin1world.com for instructions |
| Return Shipping | Free for defective or incorrect items; customer-paid for change-of-mind returns |
| Restocking Fees | No restocking fees |
| Refund Processing | Issued to the original payment method once approved; timing depends on your payment provider |
Refunds are always issued to the original payment method. Please email support@allin1world.com first before returning any item to receive return instructions and authorization.
| Framework | Status |
|---|---|
| UK GDPR | Aligned |
| EU GDPR | Aligned |
| CCPA (California) | Supported |
| PIPEDA (Canada) | Aligned |
| Privacy Act 1988 (Australia) | Aligned |
| Data Selling | Never sold to third parties |
For privacy or data-protection requests, contact our Privacy Contact: info@allin1world.com.
If you have a complaint regarding your order or our services, please contact our Customer Care team first. We are committed to resolving complaints fairly, promptly, and in accordance with applicable consumer protection laws.
| Route | Details |
|---|---|
| Order & Complaint Support | support@allin1world.com |
| General & Legal Enquiries | info@allin1world.com |
| Phone / WhatsApp | +44 7700 183822 |
| Business Hours | Monday–Friday, 9:00 AM – 5:00 PM UK local time |
| Response Time | Within 2 Calendar Days |
| Governing Law | Laws of England and Wales |
If we require additional information, we will contact you using the details provided with your order. If you are not satisfied with our initial response, you may reply to our email or contact us by phone/WhatsApp so we can review your case further.
UK Consumer Rights Act 2015 | UK GDPR & Data Protection Act 2018 | EU Consumer Rights Directive 2011/83/EU | Contact Policy Effective 19 November 2025