Contact Us
Contact Us
UK · EU · USA · CA · AU Customer Support | Fast & Friendly Assistance
Key Highlights
| Detail | Information |
|---|---|
| Trading Name | ALL IN 1 WORLD |
| Legal Entity | ALL IN 1 WORLD GROUP LTD |
| Company Number | 17045840 (England & Wales) |
| D-U-N-S Number | 234597853 |
| Director / PSC | Mr. Raafat Heshmat Adly Zakhary Akhnoukh |
| Registered Office (United Kingdom) | 112 Loughborough House, 2 Honour, Dagenham, RM8 2GJ, United Kingdom |
| Administrative Office (Egypt) | Ain Shams, Cairo, Egypt |
| Fulfillment Network | Global fulfillment partners in the UK, EU and USA |
| Support Topic | Details |
|---|---|
| Order Tracking | Tracking details emailed after dispatch |
| Processing Time | 1-2 business days |
| Transit Time | 3-12 business days (UK / EU / USA 3-8, Canada 5-12, Australia 6-12) |
| Lost Package Support | Email support@allin1world.com within 30 days of estimated delivery |
| Damaged or Incorrect Items | Report to support@allin1world.com within 7 days of delivery with photos |
| Cancellation Requests | Email support@allin1world.com before dispatch only |
| Policy | Details |
|---|---|
| Countries Covered | United Kingdom, European Union, United States, Canada, Australia |
| Return Window | 30 calendar days |
| Accepted Returns | Defective and non-defective items |
| Exchanges | Exchanges accepted subject to stock availability |
| Product Condition | New unused products only |
| Return Method | By mail after contacting support@allin1world.com for instructions |
| Return Shipping | Free for defective or incorrect items; customer-paid for change-of-mind returns |
| Restocking Fees | No restocking fees |
| Refund Processing | Within 10 days after inspection approval |
Refunds are always issued to the original payment method. Please email support@allin1world.com first before returning any item to receive return instructions and authorization.
| Framework | Status |
|---|---|
| UK GDPR | Aligned |
| EU GDPR | Aligned |
| CCPA (California) | Supported |
| PIPEDA (Canada) | Aligned |
| Privacy Act 1988 (Australia) | Aligned |
| Data Selling | Never sold to third parties |
For privacy or data-protection requests, contact info@allin1world.com (DPO: Mr. Raafat Heshmat Adly Zakhary Akhnoukh).
If you have a complaint regarding your order or our services, please contact our Customer Care team first. We are committed to resolving complaints fairly, promptly, and in accordance with applicable consumer protection laws.
| Route | Details |
|---|---|
| Order & Complaint Support | support@allin1world.com |
| General & Legal Enquiries | info@allin1world.com |
| Phone / WhatsApp | +44 7700 183822 |
| Business Hours | Monday–Friday, 9:00 AM – 5:00 PM GMT |
| Response Time | Within 2 Business Days |
| Governing Law | Laws of England and Wales |
If we require additional information, we will contact you using the details provided with your order. If you are not satisfied with our initial response, you may reply to our email or contact us by phone/WhatsApp so we can review your case further.
UK Consumer Rights Act 2015 | UK GDPR & Data Protection Act 2018 | EU Consumer Rights Directive 2011/83/EU | Contact Policy Effective 16 May 2026